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FAQ

Hello Mip & Toad Fans!

We've compiled a list of FAQs and fun facts about our company and products to provide you with quick answers to common questions. If you can’t find an answer to your question below, please feel free to email us at info@mipandtoad and we will respond as soon as possible.

Are all Mip & Toad Products Natural?
All Mip & Toad Products are made with a selection of pure plant actives, naturally derived & 100% natural ingredients. Which contain NO parabens, NO toxins & NO carcinogens.

When a product has water in it (any product that is not an oil or balm), we must use a food grade preservative, which is less than 1% of the formula. Preservatives have been altered from their natural state and therefore we cannot claim 100% natural. We are very particular about what preservatives we choose in Mip & Toad products.

Do you test your products on animals?
No way, no how! We love animals and will never ever test on them. We test all in-development products on family friends, volunteers, and ourselves, which is fun. If a new product does not pass our high standards, it does not make it into the marketplace. We are also certified by Leaping Bunny, which means we never test our products on animals and our suppliers never test their ingredients on animals.

How can I find the expiration date on my product?
Expiration dates can be found on the top, bottom, or side of the product itself or the outer packaging, depending on the product.

How can I make sure my MIP & TOAD Products stays fresh?
Keep the lid on when not in use. Keep it out of direct sunlight, when possible. And avoid repeated freezing and thawing (like forgetting it in your car on a cold day or hot day). Keeping your products in a cool place is not necessary, but it will certainly help prolong the life of your products.

What happens if one of my MIP & TOAD products freezes or melts? Can I still use it?
Absolutely! However, you may find its consistency has changed just a bit. Sometimes, a product can become much softer and creamier after it freezes and then thaws, but it is still perfectly good and safe to use.

Can I use your products on my older children?
Absolutely! Our products are safe to use on any age.

Are your products Vegan?
Cradle Cap Baby Balm contains beeswax and our Baby Oatmeal Bath Soak contain dairy so those products are not vegan. We do have a number of vegan products including, Talc-Free Baby Powder, Hydrating Changing Spray, Calming Massage Oil, Baby Lotion & Gentle Baby Wash are vegan.

Do Mip & Toad products contain antioxidants, particularly vitamin E?
Yes. Mip & Toad products are rich in antioxidants and vitamin E, which naturally occur in the oils, butters, waxes and extracts we use to formulate our pure products. We believe that nature is the best source for ingredients that benefit both people and the planet.

What methods of payment do you accept?
We accept the following methods: Visa, MasterCard, American Express, Interac E-transfer, Amazon Payments, and Paypal.